For transfer passengers

• Passengers arriving on a domestic flight, after they enter the air terminal building, proceed to the transfer passenger area located on the 3rd floor of Terminal А, being guided by the transfer / transit signage.
• In case of out-of-schedule flight connection, the transfer group agent carrying a sign with the names of the passengers meets the passengers just near the ramp to expedite all formalities;
• At the information counters and transfer passenger check-in counters, the transfer group agent checks the boarding passes issued to the transfer passengers at the initial point of departure or, failing to have them, checks their air tickets and issues boarding passes and the passengers proceed to the control zone / inspection point for pre-flight examination;
• Passengers wait for their next flight in the common lounges, where they can visit cafes, shopping facilities, business hall and swaddling room;
• The luggage is delivered on board of the airplane carrying the passenger further along the route without passenger’s involvement, if it was checked in the airport of departure through to the destination point;

*If, when boarding, transit passengers wish to leave the transfer passenger area, they should be checked in at the check-in counters of Terminal A before the boarding (if they had not been checked in for the second segment of flight before) and once again should pass the pre-flight examination. Please remember that you should approach the gate indicated on your boarding pass not later than 30 minutes before your flight.

• Passengers, after they enter the air terminal building upon arrival, proceed to the transfer passenger area located on the 3rd floor of the Domestic Flight Terminal, being guided by the transfer / transit signage. At the transfer passenger area, passengers are met by the agent who instructs them of the required procedure related to the execution of documents and air tickets for the flight,
• Then, passengers need to pick up their luggage and fulfil all necessary formalities related to the execution of documents and air tickets for the connecting flight.

• Passengers arriving on an international flight, after they enter the air terminal building, proceed to the transfer passenger area located on the 2nd floor of Terminal B, being guided by the transfer / transit signage;

• In case of out-of-schedule flight connection, the transfer group agent carrying a sign with the names of the passengers meets the passengers just near the ramp to expedite all formalities;

• At the information counters and transfer passenger check-in counters, the transfer group agent checks the boarding passes issued to the transfer passengers at the initial point of departure or, failing them, checks their air tickets and issues boarding passes and the passengers proceed to the control zone / inspection point for the pre-flight examination;

• Passengers wait for their next flight in the common lounges, where they can visit cafes, shopping facilities, business hall and swaddling room;

• The luggage is automatically transferred onto the connection flight, if it was checked in the airport of departure through to the destination point.

Koltsovo Airport applies transfer baggage procedures Domestic-Domestic and International-International only if the passenger and his/her baggage has been checked in correctly at the airport of departure.

Not all airports are able to check through transfer passengers. Please ask your check-in agent at the airport of departure whether your baggage has been checked through to your final destination.

If your baggage has been checked in only as far as Ekaterinburg, the Transfer Desk agent at Ekaterinburg Koltsovo Airport will ask you to collect your baggage in the Baggage Claim Area and proceed with it to check in for your subsequent flight in the terminal’s landside concourse.

In case of a delay of the DELIVERING AIRLINE’S flight resulting in the passenger’s missing the RECEIVING AIRLINE’S flight, the RECEIVING AIRLINE commits itself to:

• ensure that the passenger travels to the destination by another flight of the receiving airline, subject to availability of seats and the connection not exceeding 24 hours, without any extra charges to be paid by the passenger;
• calculate the amount of the money to be refunded for the unused segment.

The DELIVERING AIRLINE (if the RECEIVING AIRLINE has no seats free on any flight within 24 hours after arrival at Koltsovo Airport) commits itself to:

• ensure that the passenger travels to the destination by another flight of the delivering airline;

• transfer the right of carriage to a third AIRLINE;

• arrange for transportation by another mode of transport.

A passenger has the right to abandon the flight at the airport of departure or at any airport on the itinerary and be refunded the amount paid by him/her for the carriage or its unused part in the cases acknowledged by the Parties to this Agreement as involuntary, namely:

• cancellation or delay of the flight specified in the ticket;
• the aircraft’s failure to land at the airport specified in the ticket;
• the passenger’s failure to depart due to impossibility to provide for him/her a seat on the flight and date specified in the ticket;
• the aircraft’s return to the airport of departure without completing the flight;
• the passenger’s failure to depart from the airport of transfer on the flight specified in his/her ticket due to the aircraft being late or the flight on which the passenger was to arrive at the airport of transfer being cancelled;
• the passenger’s failure to depart on the flight specified in the ticket due to the check of the baggage and/or personal check of the passenger if no substances or objects prohibited from carriage by civil aircraft have been found;
• change of the aircraft specified in the timetable for another aircraft;
• change of the aircraft specified in the timetable for another aircraft;
• interrupted flight because of forced landing;
• improper issuance of the ticket by the carrier or its agent;
• illness of the passenger or his/her family member travelling with him/her on board the aircraft, if vouched by a appropriate document.

In case of involuntary abandonment of the flight by the passenger, the calculation of the amount to be refunded for the unused carriage is made only in the office of the airline whose flight the passenger is forced to abandon at the intermediate or return-departure locations.

The representative of the airline whose flight the passenger is forced to abandon calculates the amount to be refunded as a percentage of the through passenger fare specified in the ticket and enters this amount in the ticket, dates, signs and stamps the entry made.

The amount calculated in the airline’s office as a percentage of the through passenger fare specified in the ticket is refunded in the ticket offices of accredited agencies.


All passenger handling expenses in case of a flight delay/cancellation (catering, transfer; when necessary, hotel accommodation, obtainment of Russian transit/entry visas, difference in the cost of the carriage by the third AIRLINE and the cost of the trip initially sold) shall be reimbursed by the AIRLINE to whose fault the delay/cancellation is due.

All passenger handling expenses, including deportation in case of refusal of further carriage on the receiving AIRLINE’S flight or refusal of transit by the law-enforcement bodies of the Russian Federation for improperly issued documents, shall be borne by the delivering AIRLINE, provided the carriage has begun.

Choice of the date and time of departure

If the airport of your city does not offer the destination needed or the timetable is not convenient for you, you can always sel ect an optimal transfer carriage via Koltsovo Airport on the day and at the time suitable for you.

Koltsovo Airport is Russia’s largest regional airport. It offers flights to more than 80 destinations. At the same time, it is well connected by overland transport with neighboring cities: Chelyabinsk, Perm, Tyumen, Nizhny Tagil, Kurgan and others.

Lower Fares

Even if the airport of your city does offer a direct flight, the total fare of a transfer carriage via Ekaterinburg may be lower.

Airlines work to attract more passengers, and offer special through fares for transfer carriages.

Trips at such through fares can be booked at any air ticket office in Russia and the CIS countries. To do so, ask the ticket agent to sell you the full transfer trip (fr om your point of departure via Ekaterinburg to the final destination) under a single TKP ticket (TKP means the Transport Clearing House of Russia and CIS).

Koltsovo Makes it Closer and Quicker

Ekaterinburg operates in any weather: its modern runways and navigation systems make it practically independent of weather conditions and handle flights rain or shine.

Special transfer procedures and quality service at the airport

The airport provides passengers with a high level of security and safety, a comfortable environment and a high-quality service. Transfer passengers are serviced in dedicated facilities, where they do not need to receive their baggage or go through all preflight formalities.